.noWrap {
  white-space: nowrap;
}
.iconfont {
  font-family: iconfont !important;
  font-size: 16px;
  font-style: normal;
  -webkit-font-smoothing: antialiased;
  -webkit-text-stroke-width: 0.2px;
  -moz-osx-font-smoothing: grayscale;
}
.left-content {
  position: relative;
  margin: 0 auto;
  width: 1200px;
}
img[class^="icon_"] {
  display: inline-block;
  width: 100%;
  cursor: pointer;
  vertical-align: middle;
  -webkit-user-select: none;
  -moz-user-select: none;
  -ms-user-select: none;
  user-select: none;
}
.wrapper {
  position: relative;
  max-width: 1920px;
  margin: 0 auto;
}
.clear:after,
.clear:before {
  content: "";
  display: table;
}
.clear:after {
  clear: both;
}
.box {
  box-sizing: border-box;
  -moz-box-sizing: border-box;
  -webkit-box-sizing: border-box;
}
.toh {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.f-theme {
  color: #00876f;
}
.noWrap {
  white-space: nowrap;
}
.fl {
  float: left;
}
.fr {
  float: right;
}
.tc {
  text-align: center;
}
.tl {
  text-align: left;
}
.tr {
  text-align: right;
}
.pa {
  position: absolute;
}
.pr {
  position: relative;
}
.pf {
  position: fixed;
}
.wf {
  width: 100%;
  max-width: 100%;
}
.hide {
  display: none;
}
.toh {
  white-space: nowrap;
  overflow: hidden;
  text-overflow: ellipsis;
}
.blod {
  font-weight: 700;
}
* {
  padding: 0;
  margin: 0;
  box-sizing: content-box;
  -moz-box-sizing: content-box;
  -webkit-box-sizing: content-box;
}
button,
input {
  border: none;
  background-color: transparent;
}
::-ms-clear,
::-ms-reveal {
  display: none;
}
html {
  font-family: "Microsoft YaHei", "WenQuanYi Micro Hei", "Helvetica Neue", Verdana, Arial, Helvetica, SimHei, sans-serif;
  -ms-text-size-adjust: 100%;
  -webkit-text-size-adjust: 100%;
}
body {
  font-size: 18px;
  position: relative;
  margin: 0; /* 线性渐变：从顶部的蓝色到底部的紫色 */
  background-image: linear-gradient(to bottom, #3999ff, #ccacff);
  background-size: cover;
  background-position: center;
  height: 100%;
  width: 100%;
}
article,
aside,
details,
figcaption,
figure,
footer,
header,
hgroup,
main,
menu,
nav,
section,
summary {
  display: block;
  margin: 0;
  padding: 0;
}
[hidden],
template {
  display: none;
}
a {
  background-color: transparent;
  text-decoration: none;
}
a:active,
a:hover {
  outline: 0;
}
a:visited {
  color: inherit;
}
b,
strong {
  font-weight: 700;
}
em {
  font-style: normal;
}
h1 {
  font-size: 2em;
  margin: 0.67em 0;
}
small {
  font-size: 80%;
}
sub,
sup {
  font-size: 75%;
  line-height: 0;
  position: relative;
  vertical-align: baseline;
}
sub {
  bottom: -0.25em;
}
li,
ol,
ul {
  list-style: none;
}
img {
  border: 0;
}
svg:not(:root) {
  overflow: hidden;
}
button,
input,
optgroup,
select,
textarea {
  color: inherit;
  font: inherit;
  margin: 0;
  outline: 0;
}
button {
  overflow: visible;
}
button,
select {
  text-transform: none;
}
button,
html input[type="button"],
input[type="reset"],
input[type="submit"] {
  -webkit-appearance: button;
  cursor: pointer;
}
button[disabled],
html input[disabled] {
  cursor: default;
}
button::-moz-focus-inner,
input::-moz-focus-inner {
  border: 0;
  padding: 0;
}
input {
  line-height: normal;
}
input[type="checkbox"],
input[type="radio"] {
  box-sizing: border-box;
  padding: 0;
}
input[type="number"]::-webkit-inner-spin-button,
input[type="number"]::-webkit-outer-spin-button {
  height: auto;
}
input[type="search"] {
  -webkit-appearance: textfield;
  box-sizing: content-box;
}
input[type="search"]::-webkit-search-cancel-button,
input[type="search"]::-webkit-search-decoration {
  -webkit-appearance: none;
}
fieldset {
  border: 1px solid silver;
  margin: 0 2px;
  padding: 0.35em 0.625em 0.75em;
}
legend {
  border: 0;
  padding: 0;
}
textarea {
  overflow: auto;
}
table {
  border-collapse: collapse;
  border-spacing: 0;
}
td,
th {
  padding: 0;
}
i[class^="icon_"] {
  vertical-align: middle;
  background-size: 100% 100%;
  background-repeat: no-repeat;
  display: inline-block;
  font-style: normal;
}
.fl {
  float: left;
}
.chat-wrapper .chat-wrapper-left {
  width: 0;
  flex: 1;
  background: #fff;
  display: flex;
  flex-direction: column;
}
.chat-wrapper .chat-wrapper-left .chat-wrapper-left-top {
  width: 100%;
  height: 50px;
  background: #fff;
  position: relative;
  line-height: 35px;
  flex: 0 0 50px;
}
.chat-wrapper .chat-wrapper-left .chat-wrapper-left-top .service {
  font-size: 16px;
  color: #333;
  font-weight: 600;
  position: absolute;
  left: 58px;
  top: 8px;
  display: flex;
  align-items: center;
}
.chat-wrapper .chat-wrapper-left .chat-wrapper-left-top .service span {
  font-size: 14px;
  height: 14px;
  display: inline-block;
  padding-left: 6px;
  border-left: 1px solid #333;
  color: #555;
  margin-left: 6px;
  line-height: 14px;
}
.chat-wrapper .chat-wrapper-left .chat-body {
  /* position: absolute; */
  /* top: 51px; */
  /* right: 0; */
  /* left: 0; */
  /* bottom: 140px; */
  background: rgb(247, 247, 247);
  overflow-y: auto;
  flex: 1;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat {
  padding: 0;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat .time {
  text-align: center;
  font-size: 12px;
  margin-bottom: 5px;
  color: #bdbdbd;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat a {
  color: #3176f4;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl {
  position: relative;
  margin-bottom: 20px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl:after,
.chat-wrapper .chat-wrapper-left .chat-body .chat dl:before {
  content: "";
  display: table;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl:after {
  clear: both;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl dt {
  position: absolute;
  top: 0;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl dt img {
  width: 50px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl dd {
  position: relative;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl dd img {
  position: absolute;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.link .word {
  padding: 15px 15px 10px !important;
  position: static;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.link table {
  width: 94%;
  height: 90px;
  margin-left: 3%;
  margin-top: 10px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.link table td {
  text-align: center;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.link table td a {
  display: block;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.link table td a img {
  width: 45px;
  display: block;
  position: relative;
  margin: 0 auto;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.link table td a p {
  font-size: 14px;
  color: #666;
  margin-top: 0;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.answer dt {
  left: 20px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.answer dd {
  float: left;
  padding: 4px 0 0 80px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.answer dd .jiao {
  left: 70px;
  top: 21px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.answer dd .word {
  border-radius: 5px;
  padding: 10px 15px;
  background: #f7fafb;
  font-size: 14px;
  border: 1px solid #e5e5e5;
  color: #333;
  max-width: 620px;
  line-height: 175%;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.answer dd .word img {
  position: static;
  max-width: 100%;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.ask dt {
  right: 20px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.ask dd {
  float: right;
  padding: 4px 80px 0 0;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.ask dd .jiao {
  right: 69px;
  top: 16px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.ask dd .word {
  border-radius: 5px;
  padding: 10px 15px;
  background: #39adfe;
  color: #fff;
  font-size: 14px;
  max-width: 620px;
  line-height: 175%;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl.ask dd .word img {
  position: static;
  max-width: 100%;
}
.chat-wrapper .chat-wrapper-left .ask-body {
  /* position: absolute; */
  border: 1px solid #e5e5e5;
  height: 140px;
  /* bottom: 0; */
  /* left: 0; */
  /* right: 0; */
  flex: 0 0 140px;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner textarea {
  float: left;
  color: #333;
  width: 650px;
  height: 80px;
  resize: none;
  overflow: auto;
  font-size: 14px;
  transition: all 0.22s linear 0s;
  -moz-transition: all 0.22s linear 0s;
  -webkit-transition: all 0.22s linear 0s;
  -o-transition: all 0.22s linear 0s;
  margin-left: 19px;
  border: none;
  margin-top: 10px;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner textarea::-webkit-input-placeholder {
  font-size: 12px;
  color: #91bccb;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner textarea:-moz-placeholder {
  font-size: 12px;
  color: #91bccb;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner textarea::-moz-placeholder {
  font-size: 12px;
  color: #91bccb;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner textarea:-ms-input-placeholder {
  font-size: 12px;
  color: #91bccb;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner textarea.placeholder {
  font-size: 12px;
  color: #91bccb;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner div {
  float: right;
  width: auto;
  margin-top: 38px;
  margin-right: 5px;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner div .btn {
  font-size: 16px;
}
.chat-wrapper .chat-wrapper-left .ask-body .ask-inner div .btn .send {
  display: block;
  cursor: pointer;
  width: 50px;
}
.chat-wrapper .chat-wrapper-left .ask-body .list_box {
  display: BLOCK;
  position: absolute;
  bottom: 100px;
  left: 25px;
  width: 670px;
  background: #fff;
  border: 1px solid #e5e5e5;
  color: #666;
}
.chat-wrapper .chat-wrapper-left .ask-body .list_box ul li {
  padding: 0 13px;
  line-height: 34px;
  font-size: 14px;
}
.chat-wrapper .chat-wrapper-left .ask-body .list_box ul li a {
  display: block;
  border-bottom: 1px dashed #dedede;
  padding: 4px 0;
  font-size: 14px;
  color: #666;
}
.chat-wrapper .chat-wrapper-left .ask-body .list_box ul li:hover {
  background: #eff7fa;
  color: #34a8cc !important;
}
.chat-wrapper .chat-wrapper-left .ask-body .list_box ul li:hover em {
  color: #34a8cc !important;
}
.chat-wrapper .chat-wrapper-left .ask-body .list_box ul li:last-child a {
  border-bottom: none;
}
.chat-wrapper .chat-wrapper-left .ask-body .list_box ul li em {
  color: red;
}
.chat-wrapper .chat-wrapper-right {
  flex: 0 0 440px;
  background: #fff;
}
.mySwiper .active {
  color: #3176f4 !important;
  position: relative;
}
.mySwiper .active:before {
  content: "";
  position: absolute;
  bottom: 0;
  left: 48px;
  width: 10px;
  height: 5px;
  background-color: #3176f4;
  border-radius: 3px;
  content: "";
  position: absolute;
  bottom: 0;
  left: 28px;
  width: 50px;
  height: 2px;
  background-color: #3176f4;
  border-radius: 3px;
}
.mySwiper {
  position: relative;
  overflow: hidden;
  float: left;
  width: 551px;
  height: 30px;
  border-bottom: 1px solid #e5e5e5;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat dl dt img {
  width: 50px;
  max-height: 60px;
}
.chat-wrapper .chat-wrapper-left .chat-body .chat a.visited {
  color: #666;
}

.chat-wrapper-left .chat-wrapper-left-top ul.options {
  position: absolute;
  right: 0;
  width: 190px;
}

.chat-wrapper .chat-wrapper-left .chat-body .chat dl.answer dd .word div.hr {
  border-top: dotted #4d5258 1px;
  margin: 10px 0;
}

.chat-wrapper .chat-wrapper-left .chat-body .chat dl.answer dd .word img {
  height: 100%;
  cursor: pointer;
}
.serv {
  margin-top: 15px;
}
.serv-title {
  font-size: 18px;
  font-family: Arial, Helvetica, "Microsoft YaHei", sans-serif;
  font-weight: 700;
  color: #333;
  line-height: 25px;
  margin-left: 20px;
  margin-bottom: 16px;
}
.anticons-list {
  display: block;
  font-size: 0;
}
.anticons-list li {
  width: 25%;
  text-align: center;
  display: inline-block;
  margin-bottom: 23px;
  vertical-align: top;
}
.anticons-list li img {
  width: 32px;
  height: 32px;
}
.anticons-list li span {
  display: block;
  margin-top: 8px;
  height: 20px;
  font-size: 14px;
  font-weight: 500;
  color: #333;
  line-height: 20px;
}
.question {
  margin-top: 50px;
  width: 440px;
}
.question-title {
  font-size: 18px;
  font-family: Arial, Helvetica, "Microsoft YaHei", sans-serif;
  font-weight: 700;
  color: #333;
  line-height: 25px;
  margin-left: 20px;
  margin-bottom: 16px;
}
.tag-list {
  white-space: nowrap;
  padding: 0 20px;
  display: flex;
  justify-content: space-between;
  gap: 5px;
}
.tag-list .tag-left,
.tag-list .tag-right {
  flex: 0 0 34px;
  border: 1px solid #eee;
  border-radius: 25px;
  display: flex;
  justify-content: center;
  align-items: center;
  cursor: pointer;
}
.tag-list .tag-left.disable img {
  cursor: not-allowed;
  opacity: 0.3;
}
.tag-list .tag-right.disable img {
  cursor: not-allowed;
  opacity: 0.3;
}
.tag-list .tag-left img {
  position: relative;
  left: -2px;
}
.tag-list .tag-right img {
  position: relative;
  right: -2px;
}
.tag-item-wrapper {
  flex: 1;
  display: flex;
  width: 0;
  flex-wrap: nowrap;
  overflow: hidden;
}
.tag-item {
  height: 24px;
  background: #fff;
  border-radius: 17px;
  border: 1px solid #dbdfe6;
  text-align: center;
  display: inline-block;
  padding: 0 9px;
  margin-right: 5px;
  line-height: 23px;
  cursor: pointer;
  font-size: 14px;
  color: #333;
  vertical-align: top;
}
.tag-item:last-child {
  margin-right: 0;
}
.tag-item.active {
  background-color: #3176f4 !important;
  color: #fff !important;
}
.tag-item:hover {
  background-color: #3176f4;
  color: #fff;
}
.question-list {
  padding: 20px;
}
.question-list i {
  width: 4px;
  height: 4px;
  background: #d8d8d8;
  display: inline-block;
  border-radius: 50%;
}
.question-list span {
  font-size: 14px;
  font-weight: 500;
  color: #333;
  margin-left: 10px;
}
.question-item {
  display: flex;
  align-items: center;
  justify-content: start;
  cursor: pointer;
  margin: 10px 0;
  background: #f7f7f7;
  padding: 5px;
  border-radius: 6px;
}
.question-item:hover {
  background-color: #3176f4;
}
.question-item:hover span {
  color: #ffffff;
}
/* 滚动条整体样式 */
::-webkit-scrollbar {
  width: 6px; /* 垂直滚动条宽度 */
  height: 6px; /* 水平滚动条高度 */
}

/* 滚动条轨道 */
::-webkit-scrollbar-track {
  background: rgb(237, 241, 247); /* 轨道背景颜色 */
  border-radius: 5px; /* 轨道圆角 */
}

/* 滚动条滑块 */
::-webkit-scrollbar-thumb {
  background: rgb(205, 211, 221); /* 滑块背景颜色 */
  border-radius: 5px; /* 滑块圆角 */
}

.top-logo {
  display: flex;
  justify-content: center;
  align-items: center;
  gap: 10px;
  height: 50px;
}
.top-logo img {
  height: 40px;
}
.top-logo i {
  font-style: normal;
}
.top-logo span {
  color: #fff;
  font-size: 18px;
  font-weight: bold;
  line-height: 18px;
}
#wrapper {
  display: flex;
  flex-direction: column;
  height: 100vh;
}
.top-logo {
  flex: 0 0 50px;
}
.top-logo i {
  color: #fff;
  display: flex;
  height: 16px;
  line-height: 12px;
}
.chat-wrapper {
  flex: 1;
  width: 70vw;
  margin-left: 15vw;
  z-index: 11;
  border-radius: 10px;
  overflow: hidden;
  display: flex;
  margin-bottom: 10px;
}

.chat-card{
  background-color: #fff;
  padding: 15px;
  border-radius: 10px;
  margin: 15px;
  width: 70%;
}
.chat-card-title{
  font-size: 18px;
}
.chat-card-subtitle{
  color: #999;
  font-size: 14px;
  margin-top: 15px;
}
.chat-card-ques{
  background-color: #f7f7f7;
  color: #333;
  padding: 5px 10px;
  border-radius: 5px;
  margin-right: 15px;
  margin-bottom: 10px;
  font-size: 14px;
  display: inline-block;
  cursor: pointer;
}
.chat-card-ques-list{
  margin-top: 15px;
}
.chat-card-ques:hover{
  background-color: #3176f4;
  color: #fff;
}